[1]
A. . Chaudhary, N. L. . Rane, R. . Rastogi, and J. . Rane, “Explainable and ethical artificial intelligence in customer relationship management: Improving customer experience, value creation, and loyalty”, ijars, vol. 2, no. 2, pp. 243–278, Feb. 2026, doi: 10.70593/deepsci.0202010.