Business intelligence systems integrating artificial intelligence, big data analytics, machine learning, internet of things, and blockchain
Abstract
The rise of digital transformation has posed challenges on organizations like never before due to the exponential growth, which has created the need to have a competitive edge that is obtained through using data in decision-making. The conventional business intelligence solutions have problems in managing the enormous amount, speed, and diversity of data produced by business organizations today leading to the provision of delayed insights and loss of opportunities. This literature review provides an analysis of the intersection of Artificial Intelligence, Big Data Analytics, Machine Learning, Internet of Things, and Blockchain technologies in transforming the business intelligence systems. The presented research applies a systematic review based on the PRISMA methodology in order to explore the opportunity of these new technologies to work together in order to enhance predictive analytics, automate business processes, guarantee information integrity, and generate business value never experienced before. Exploring a wide range of implementation applications in optimization of supply chains, customer experience improvement, fraud detection, and strategic planning, the review evaluates the implementation structures, technical architecture models and algorithm types. Among the core conclusions, it is possible to note that integrated AI-ML-Big Data environments will provide better predictive quality, IoT allows acquiring real-time operational intelligence, and Blockchain guarantees data provenance and trust. Nevertheless, there remain serious challenges such as quality of data, complexities of integrating the data, skills gap, ethical considerations and regulation compliance.
Full text article
References
[1] Storey VC, Yue WT, Zhao JL, Lukyanenko R. Generative artificial intelligence: Evolving technology, growing societal impact, and opportunities for information systems research. Information Systems Frontiers. 2025 Feb 25:1-22.
[2] Wamba-Taguimdje SL, Fosso Wamba S, Kala Kamdjoug JR, Tchatchouang Wanko CE. Influence of artificial intelligence (AI) on firm performance: the business value of AI-based transformation projects. Business process management journal. 2020 Nov 2;26(7):1893-924. https://doi.org/10.1108/BPMJ-10-2019-0411
[3] Svetlana N, Anna N, Svetlana M, Tatiana G, Olga M. Artificial intelligence as a driver of business process transformation. Procedia Computer Science. 2022 Jan 1;213:276-84. https://doi.org/10.1016/j.procs.2022.11.067
[4] Demaidi MN. Artificial intelligence national strategy in a developing country. Ai & Society. 2025 Feb;40(2):423-35. https://doi.org/10.1007/s00146-023-01779-x
[5] Krishnan C, Gupta A, Gupta A, Singh G. Impact of artificial intelligence-based chatbots on customer engagement and business growth. InDeep learning for social media data analytics 2022 Sep 19 (pp. 195-210). Cham: Springer International Publishing. https://doi.org/10.1007/978-3-031-10869-3_11
[6] Saleem I, Al-Breiki NS, Asad M. The nexus of artificial intelligence, frugal innovation and business model innovation to nurture internationalization: A survey of SME's readiness. Journal of Open Innovation: Technology, Market, and Complexity. 2024 Sep 1;10(3):100326. https://doi.org/10.1016/j.joitmc.2024.100326
[7] Met İ, Kabukçu D, Uzunoğulları G, Soyalp Ü, Dakdevir T. Transformation of business model in finance sector with artificial intelligence and robotic process automation. InDigital business strategies in blockchain ecosystems: Transformational design and future of global business 2019 Nov 10 (pp. 3-29). Cham: Springer International Publishing. https://doi.org/10.1007/978-3-030-29739-8_1
[8] Fonseka K, Jaharadak AA, Raman M. Impact of E-commerce adoption on business performance of SMEs in Sri Lanka; moderating role of artificial intelligence. International Journal of Social Economics. 2022 May 16;49(10):1518-31. https://doi.org/10.1108/IJSE-12-2021-0752
[9] Lada S, Chekima B, Karim MR, Fabeil NF, Ayub MS, Amirul SM, Ansar R, Bouteraa M, Fook LM, Zaki HO. Determining factors related to artificial intelligence (AI) adoption among Malaysia's small and medium-sized businesses. Journal of Open Innovation: Technology, Market, and Complexity. 2023 Dec 1;9(4):100144. https://doi.org/10.1016/j.joitmc.2023.100144
[10] Tavera Romero CA, Ortiz JH, Khalaf OI, Ríos Prado A. Business intelligence: business evolution after industry 4.0. Sustainability. 2021 Sep 7;13(18):10026. https://doi.org/10.3390/su131810026
[11] Amirkolaii KN, Baboli A, Shahzad MK, Tonadre R. Demand forecasting for irregular demands in business aircraft spare parts supply chains by using artificial intelligence (AI). IFAC-PapersOnLine. 2017 Jul 1;50(1):15221-6. https://doi.org/10.1016/j.ifacol.2017.08.2371
[12] Allal-Chérif O, Simón-Moya V, Ballester AC. Intelligent purchasing: How artificial intelligence can redefine the purchasing function. Journal of Business Research. 2021 Jan 1;124:69-76. https://doi.org/10.1016/j.jbusres.2020.11.050
[13] Wach K, Duong CD, Ejdys J, Kazlauskaitė R, Korzynski P, Mazurek G, Paliszkiewicz J, Ziemba E. The dark side of generative artificial intelligence: A critical analysis of controversies and risks of ChatGPT. Entrepreneurial Business and Economics Review. 2023 Jun 30;11(2):7-30. https://doi.org/10.15678/EBER.2023.110201
[14] Xu JJ, Babaian T. Artificial intelligence in business curriculum: The pedagogy and learning outcomes. The International Journal of Management Education. 2021 Nov 1;19(3):100550. https://doi.org/10.1016/j.ijme.2021.100550
[15] Maslak OI, Maslak MV, Grishko NY, Hlazunova OO, Pererva PG, Yakovenko YY. Artificial intelligence as a key driver of business operations transformation in the conditions of the digital economy. In2021 IEEE International Conference on Modern Electrical and Energy Systems (MEES) 2021 Sep 21 (pp. 1-5). IEEE. https://doi.org/10.1109/MEES52427.2021.9598744
[16] Reier Forradellas RF, Garay Gallastegui LM. Digital transformation and artificial intelligence applied to business: Legal regulations, economic impact and perspective. Laws. 2021 Aug 27;10(3):70. https://doi.org/10.3390/laws10030070
[17] Ahmed AA, Agarwal S, Kurniawan IG, Anantadjaya SP, Krishnan C. Business boosting through sentiment analysis using Artificial Intelligence approach. International Journal of System Assurance Engineering and Management. 2022 Mar;13(Suppl 1):699-709. https://doi.org/10.1007/s13198-021-01594-x
[18] Kanbach DK, Heiduk L, Blueher G, Schreiter M, Lahmann A. The GenAI is out of the bottle: generative artificial intelligence from a business model innovation perspective. Review of Managerial Science. 2024 Apr;18(4):1189-220. https://doi.org/10.1007/s11846-023-00696-z
[19] Kumar S, Lim WM, Sivarajah U, Kaur J. Artificial intelligence and blockchain integration in business: trends from a bibliometric-content analysis. Information systems frontiers. 2023 Apr;25(2):871-96. https://doi.org/10.1007/s10796-022-10279-0
[20] Alawadhi SA, Zowayed A, Abdulla H, Khder MA, Ali BJ. Impact of artificial intelligence on information security in business. In2022 ASU International Conference in Emerging Technologies for Sustainability and Intelligent Systems (ICETSIS) 2022 Jun 22 (pp. 437-442). IEEE. https://doi.org/10.1109/ICETSIS55481.2022.9888871
[21] Sjödin D, Parida V, Kohtamäki M. Artificial intelligence enabling circular business model innovation in digital servitization: Conceptualizing dynamic capabilities, AI capacities, business models and effects. Technological Forecasting and Social Change. 2023 Dec 1;197:122903. https://doi.org/10.1016/j.techfore.2023.122903
[22] Davenport TH, Ronanki R. Artificial intelligence for the real world. Harvard business review. 2018 Jan 1;96(1):108-16.
[23] Enholm IM, Papagiannidis E, Mikalef P, Krogstie J. Artificial intelligence and business value: A literature review. Information systems frontiers. 2022 Oct;24(5):1709-34. https://doi.org/10.1007/s10796-021-10186-w
[24] Bolton C, Machová V, Kovacova M, Valaskova K. The power of human-machine collaboration: Artificial intelligence, business automation, and the smart economy. Economics, Management, and Financial Markets. 2018 Dec 1;13(4):51-6. https://doi.org/10.22381/EMFM13420184
[25] Maiti M, Kayal P, Vujko A. A study on ethical implications of artificial intelligence adoption in business: challenges and best practices. Future Business Journal. 2025 Mar 13;11(1):34. https://doi.org/10.1186/s43093-025-00462-5
[26] Brynjolfsson E, Mcafee AN. The business of artificial intelligence. Harvard business review. 2017 Jul 18;7(1):1-2.
[27] Mumtaz S, Carmichael J, Weiss M, Nimon-Peters A. Ethical use of artificial intelligence based tools in higher education: are future business leaders ready?. Education and Information Technologies. 2025 Apr;30(6):7293-319. https://doi.org/10.1007/s10639-024-13099-8
[28] Wang S, Zhang H. Leveraging generative artificial intelligence for sustainable business model innovation in production systems. International Journal of Production Research. 2025 Apr 2:1-26.
[29] Abrokwah-Larbi K, Awuku-Larbi Y. The impact of artificial intelligence in marketing on the performance of business organizations: evidence from SMEs in an emerging economy. Journal of Entrepreneurship in Emerging Economies. 2024 Jun 13;16(4):1090-117. https://doi.org/10.1108/JEEE-07-2022-0207
[30] Shwedeh F, Alzoubi HM. Creating and Evaluating Instructional Java Programming Codes with Utilization of Artificial Intelligence for Customized Business Requirements. InInternational Scientific Conference Management and Engineering 2024 Jun 23 (pp. 281-286). Cham: Springer Nature Switzerland. https://doi.org/10.1007/978-3-031-89889-1_31
[31] Toniolo K, Masiero E, Massaro M, Bagnoli C. Sustainable business models and artificial intelligence: Opportunities and challenges. Knowledge, people, and digital transformation: Approaches for a sustainable future. 2020 Apr 23:103-17. https://doi.org/10.1007/978-3-030-40390-4_8
[32] Chowdhury S, Budhwar P, Wood G. Generative artificial intelligence in business: towards a strategic human resource management framework. British Journal of Management. 2024 Oct;35(4):1680-91. https://doi.org/10.1111/1467-8551.12824
[33] Mishra AN, Pani AK. Business value appropriation roadmap for artificial intelligence. VINE Journal of Information and Knowledge Management Systems. 2021 May 31;51(3):353-68. https://doi.org/10.1108/VJIKMS-07-2019-0107
[34] Beheshti A, Yang J, Sheng QZ, Benatallah B, Casati F, Dustdar S, Nezhad HR, Zhang X, Xue S. ProcessGPT: transforming business process management with generative artificial intelligence. In2023 IEEE international conference on web services (ICWS) 2023 Jul 2 (pp. 731-739). IEEE. https://doi.org/10.1109/ICWS60048.2023.00099
[35] Vardarlier P, Zafer C. Use of artificial intelligence as business strategy in recruitment process and social perspective. InDigital business strategies in blockchain ecosystems: Transformational design and future of global business 2019 Nov 10 (pp. 355-373). Cham: Springer International Publishing. https://doi.org/10.1007/978-3-030-29739-8_17
[36] Agarwal P, Swami S, Malhotra SK. Artificial intelligence adoption in the post COVID-19 new-normal and role of smart technologies in transforming business: a review. Journal of Science and Technology Policy Management. 2024 Apr 18;15(3):506-29. https://doi.org/10.1108/JSTPM-08-2021-0122
[37] Kar AK, Kushwaha AK. Facilitators and barriers of artificial intelligence adoption in business-insights from opinions using big data analytics. Information Systems Frontiers. 2023 Aug;25(4):1351-74. https://doi.org/10.1007/s10796-021-10219-4
[38] Kulkov I. Next-generation business models for artificial intelligence start-ups in the healthcare industry. International Journal of Entrepreneurial Behavior & Research. 2023 May 4;29(4):860-85. https://doi.org/10.1108/IJEBR-04-2021-0304
[39] Rana NP, Chatterjee S, Dwivedi YK, Akter S. Understanding dark side of artificial intelligence (AI) integrated business analytics: assessing firm's operational inefficiency and competitiveness. European Journal of Information Systems. 2022 May 4;31(3):364-87. https://doi.org/10.1080/0960085X.2021.1955628
[40] Jorzik P, Yigit A, Kanbach DK, Kraus S, Dabić M. Artificial intelligence-enabled business model innovation: Competencies and roles of top management. IEEE transactions on engineering management. 2023 May 24;71:7044-56. https://doi.org/10.1109/TEM.2023.3275643
[41] Kalogiannidis S, Kalfas D, Papaevangelou O, Giannarakis G, Chatzitheodoridis F. The role of artificial intelligence technology in predictive risk assessment for business continuity: A case study of Greece. Risks. 2024 Jan 23;12(2):19. https://doi.org/10.3390/risks12020019
[42] Chen R, Zhang T. Artificial intelligence applications implication for ESG performance: can digital transformation of enterprises promote sustainable development?. Chinese Management Studies. 2025 May 13;19(3):676-701. https://doi.org/10.1108/CMS-11-2023-0653
[43] Zhou X, Li G, Wang Q, Li Y, Zhou D. Artificial intelligence, corporate information governance and ESG performance: Quasi-experimental evidence from China. International Review of Financial Analysis. 2025 Jun 1;102:104087. https://doi.org/10.1016/j.irfa.2025.104087
[44] Gursoy D, Cai R. Artificial intelligence: an overview of research trends and future directions. International Journal of Contemporary Hospitality Management. 2025 Jan 2;37(1):1-7. https://doi.org/10.1108/IJCHM-03-2024-0322
[45] Shaik AS, Alshibani SM, Jain G, Gupta B, Mehrotra A. Artificial intelligence (AI)‐driven strategic business model innovations in small‐and medium‐sized enterprises. Insights on technological and strategic enablers for carbon neutral businesses. Business Strategy and the Environment. 2024 May;33(4):2731-51. https://doi.org/10.1002/bse.3617
[46] Cavazza A, Dal Mas F, Paoloni P, Manzo M. Artificial intelligence and new business models in agriculture: a structured literature review and future research agenda. British Food Journal. 2023 Jul 12;125(13):436-61. https://doi.org/10.1108/BFJ-02-2023-0132
[47] Sahoo S, Kumar S, Donthu N, Singh AK. Artificial intelligence capabilities, open innovation, and business performance-Empirical insights from multinational B2B companies. Industrial marketing management. 2024 Feb 1;117:28-41. https://doi.org/10.1016/j.indmarman.2023.12.008
[48] Alam A, Mohanty A. Business models, business strategies, and innovations in EdTech companies: integration of learning analytics and artificial intelligence in higher education. In2022 IEEE 6th Conference on Information and Communication Technology (CICT) 2022 Nov 18 (pp. 1-6). IEEE. https://doi.org/10.1109/CICT56698.2022.9997887
[49] Jorzik P, Antonio JL, Kanbach DK, Kallmuenzer A, Kraus S. Sowing the seeds for sustainability: A business model innovation perspective on artificial intelligence in green technology startups. Technological forecasting and social change. 2024 Nov 1;208:123653. https://doi.org/10.1016/j.techfore.2024.123653
[50] Fallahi S, Mellquist AC, Mogren O, Listo Zec E, Algurén P, Hallquist L. Financing solutions for circular business models: Exploring the role of business ecosystems and artificial intelligence. Business Strategy and the Environment. 2023 Sep;32(6):3233-48. https://doi.org/10.1002/bse.3297
[51] Drydakis N. Artificial Intelligence and reduced SMEs' business risks. A dynamic capabilities analysis during the COVID-19 pandemic. Information Systems Frontiers. 2022 Aug;24(4):1223-47. https://doi.org/10.1007/s10796-022-10249-6
[52] Badghish S, Soomro YA. Artificial intelligence adoption by SMEs to achieve sustainable business performance: application of technology-organization-environment framework. Sustainability. 2024 Feb 24;16(5):1864. https://doi.org/10.3390/su16051864
[53] Hu KH, Chen FH, Hsu MF, Tzeng GH. Governance of artificial intelligence applications in a business audit via a fusion fuzzy multiple rule-based decision-making model. Financial Innovation. 2023 Aug 14;9(1):117. https://doi.org/10.1186/s40854-022-00436-4
[54] Qi B, Shen Y, Xu T. An artificial-intelligence-enabled sustainable supply chain model for B2C E-commerce business in the international trade. Technological forecasting and social change. 2023 Jun 1;191:122491. https://doi.org/10.1016/j.techfore.2023.122491
[55] Upadhyay N, Upadhyay S, Al-Debei MM, Baabdullah AM, Dwivedi YK. The influence of digital entrepreneurship and entrepreneurial orientation on intention of family businesses to adopt artificial intelligence: examining the mediating role of business innovativeness. International Journal of Entrepreneurial Behavior & Research. 2023 Jan 17;29(1):80-115. https://doi.org/10.1108/IJEBR-02-2022-0154
[56] Abdelwahab HR, Rauf A, Chen D. Business students' perceptions of Dutch higher educational institutions in preparing them for artificial intelligence work environments. Industry and Higher Education. 2023 Feb;37(1):22-34. https://doi.org/10.1177/09504222221087614
[57] Bickley SJ, Macintyre A, Torgler B. Artificial intelligence and big data in sustainable entrepreneurship. Journal of Economic Surveys. 2025 Feb;39(1):103-45. https://doi.org/10.1111/joes.12611
Authors
Copyright (c) 2026 Nitin Liladhar Rane, Obizue Emmanuel Chika , Jayesh Rane (Author)

This work is licensed under a Creative Commons Attribution 4.0 International License.
Copyright (c) 2025 International Journal of Applied Resilience and Sustainability (IJARS) 
This work is licensed under a Creative Commons Attribution 4.0 International License.